Shipping Information
How Much Will Shipping Cost?
All orders are shipped via UPS ground, and the cost will depend on the weight and distance. The estimated shipping cost will appear in your cart once you have entered the shipping address, prior to check out. There is no shipping cost if you choose to pick up the order at our wine shop located at 737 Lamar Street, Los Angeles, CA 90031.
How Long Will It Take?
Pick-up orders are usually ready in 10-14 business days. Shipping orders typically leave the winery within 7-10 business days, with delivery taking an additional 1-5 business days depending on your distance from Los Angeles. Please note that requesting a digital proof may delay the shipment of your order. If you have any questions or would like to discuss your order, feel free to call us at 323-986-2350 or email [email protected].
What is Your Refund & Return Policy?
All orders are considered final and are not eligible for a refund except for certain extenuating circumstances such as damage sustained during shipment. Damage sustained during shipment as a result of freezing damage is not eligible for a refund; the customer is responsible for being mindful of daily minimum temperatures between Los Angeles and their delivery address. If you need to inquire about a refund for your order, please feel free to contact us at 323-986-2350 or [email protected].